StreetReport

Keep your street working, in seconds.

Snap a photo. We route it to your local council automatically, and keep you updated as the issue moves through their system.

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Why StreetReport

How is StreetReport different from FixMyStreet?

FixMyStreet helped put civic reporting on the map, and we owe it a lot. StreetReport rebuilds the idea for a phone-first world: less typing, more doing, and a tighter loop between you and your council.

A genuinely effortless flow

Snap, confirm, send. No long forms, no working out which department to pick.

AI categorisation

Our AI reads your photo and suggests the category and a short description for you.

Minimal input

Location comes from your photo or GPS and the category is pre-filled, so you just confirm.

Works offline

No signal? Reports are saved and sent automatically the moment you’re back online.

Edit after submitting

Fix the location or details after you’ve sent a report. It isn’t set in stone.

Anonymous by default

You get a friendly pseudonym; your phone number is never shared with the council.

Push notification updates

Status changes arrive as a push notification, with no inbox to check and nothing to chase.

In-app messaging

Message the council back and forth in a thread, right inside the app.

For councils

Are you a council that received a StreetReport?

A resident used StreetReport to report a local issue, like a pothole, fly-tip, broken streetlight or similar, and it was routed to your authority automatically. You’ll have received an email with the photo, the location, an AI-suggested category, and a secure management link.

There’s no account and no password. The link is the access. Open it to:

  • Acknowledge the report, so the citizen and colleagues know it’s being handled
  • Assign a field crew with a separate update link
  • Update the status, and the resident is notified automatically
  • Message the reporter (their phone number is never shared)

The link is unique and unguessable, so only people you forward it to can act on the report. It’s a genuine message from a resident in your area, not spam.

Residents increasingly prefer it. More and more people choose the ease of StreetReport over clunky e-forms with too many categorisation options. It’s just snap and send. That means more issues actually get reported, and they reach you already triaged, with a photo, a location and a suggested category.

Report it in seconds

What do you need to report?

Wherever you are in the UK, your own county or a neighbouring one, StreetReport sends it to the right council automatically.

Questions

Frequently asked questions

What is StreetReport?

StreetReport is a free UK mobile app for reporting local street issues such as potholes, fly-tipping, broken streetlights, graffiti and abandoned vehicles. You take a photo and it routes the report to the correct local council automatically, then keeps you updated as they work on it.

Is StreetReport free?

Yes. StreetReport is free to use. You verify a UK mobile number once with a single text code. There is no password, no account setup, and your phone number is never shared with the council.

What can I report with StreetReport?

Potholes, fly-tipping and dumped rubbish, broken or flickering streetlights, graffiti, abandoned vehicles, blocked drains, overflowing bins, damaged signs and many other local street problems.

How does StreetReport know which council to send my report to?

It uses the precise location of your photo to identify the responsible local authority, including the correct tier in two-tier areas. You never have to work out who maintains the road or land.

What happens if my council is not set up on StreetReport yet?

Your report is still saved and given a reference straight away. If we have not yet confirmed the right contact details for that council, the report is held briefly while we set them up, instead of being sent to an unverified address. As soon as the council is confirmed, your report is released to them and you are kept updated as normal. You never lose a report just because a council has not been onboarded yet.

Can I report issues when I am away from home?

Yes. You can report wherever you are in the UK, whether that is your own county or a neighbouring one. StreetReport always uses the report location to find the right council, so it works on your commute, on a trip, or while visiting another area.

Is my report anonymous?

Councils see your reports under a friendly display name, never your phone number. You sign in with a phone number only to verify you are a real person; your identity is not shared with the council.

How is StreetReport different from FixMyStreet?

StreetReport is built phone-first: less typing, AI that reads your photo to pre-fill the category, offline submitting, the ability to edit a report after sending, push-notification updates, and in-app messaging with the council. It focuses on making a single report as fast and effortless as possible.

Which devices does StreetReport support?

StreetReport is available now for iPhone on the App Store and for Android on Google Play.